Lesson #1: Think Like a Villain
Act like a psychopath, but don’t be a psychopath. Obsessive attention to detail is the key. And ruthless pursuit of the goal.
Lesson #2: Brand Trumps Individual
It’s the system stupid. Build a system that works, and a brand that people trust, and then just plug in good people and it works.
Lesson #3: Keep up to Date
You’ve gotta adapt. The world doesn’t stay constant. You have to be ready for new challenges, new technologies, and new customers.