Amazon Sues More Than 1,000 People Who Are Selling Fake Product Reviews

Amazon Fiverr Lawsuits

Amazon has filed a lawsuit against more thna 1,000 people who have been “misleading Amazon’s customers” by selling “fake reviews of products.”

The lawsuit goes over Fiverr.com users who perform “gigs” for $5 and up.

Because Amazon does not have ever Fiverr.com customers name, it lists them all as “John Doe.” in the lawsuit.

This isn’t the first time Amazon has filed a lawsuit of this kind, In April it sued several websites for selling false reviews. Most of those websites have been shut down.

“Most of the defendants offer positive or 5-star reviews for Amazon sellers’ products. Indeed, many encourage the Amazon seller to create the text for their own reviews,” the complaint reads.

The compan’s terms of use specifically bans fake reviews and Amazon is using those terms to file breach of contract violation claims under Washington’s consumer protection laws.

The company says it extensively examined Fiverr users to determine that they were breaking the company’s TOS.

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“In at least one instance, the seller of a ‘Verified Review’ was willing to receive an empty envelop, not the product itself, simply to create a shipping record,” the court filing says.

“The challenge of merchants soliciting illegitimate reviews is one that faces all marketplaces and online platforms,” Fiverr said in a statement. “In fact, in our own marketplace we restrict reviews to only those who we can verify have actually purchased a service.”