Amazon’s Price Drop Policy

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Mario pointed out to me that Amazon has a price drop policy that is pretty nice from a customer's perspective.

Did you know that if the price on something you buy drops, within 30 days of your purchase date, Amazon.com will credit you the difference if you ask for it? It's a not-advertised price drop policy that most people don't know about and it's saved me tons of money over the last few years. I didn't know it was "secret" until I brought up recently and no one knew what I was talking about, so I thought I'd write a post all about how to take advantage of it. One of the great things about the drop policy is that it still works for orders where a coupon is involved or a "Buy Both and Save" deal is utilized. They only consider the individual item prices (based on the invoice) and not the final price after discounts!

I'm sure the reason they don't hype it is that they don't want people to use it. But I think it's a big reason to buy from Amazon and they should promote it.

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Comments

  1. Barry Ritholtz's Gravatar Comment by Barry Ritholtz on January 2nd, 2006 at 6:24 am

    Its really a good will gesture — so few people will take advantage of the offer, it costs them nextx to nothing.

    And we have all bought something, only to see the price get slashed and feel ripped off. So its a small advertising /marketing expense to keep customers “delighted”

  2. carol's Gravatar Comment by carol on January 3rd, 2006 at 1:05 pm

    Amazon automatically dropped the price on the Harry Potter I ordered, after it had been shipped. $1, but still …

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