http://www.businesspundit.com/bad-customer-service-at-fedex/ Entrepreneurship, Startup Companies and Business Philosophy Fri, 03 Feb 2012 07:09:48 +0000 hourly 1 http://wordpress.org/?v=3.3.1 http://www.businesspundit.com/bad-customer-service-at-fedex/comment-page-1/#comment-95 Anonomous Sun, 20 May 2007 19:20:44 +0000 http://www.businesspundit.com.php5-6.websitetestlink.com/?p=1719#comment-95 Well, the reason they can't provide a receipt to you is because that would be disclosing private financial/billing information to an unauthorized party. Your transaction was processed between you and Apple, not you and Fedex, and as such, Apple may have different, private rates/billing specifications between themselves and Fedex that they wish to keep to themselves; additionally, billing information is sometimes used to verif certain information on a Fedex account, and it would therefore be unwise to disclose such information to any unauthorized individuals. Billing information and all related documentation is supposed to go to the original billed party (billed by Fedex). Well, the reason they can’t provide a receipt to you is because that would be disclosing private financial/billing information to an unauthorized party. Your transaction was processed between you and Apple, not you and Fedex, and as such, Apple may have different, private rates/billing specifications between themselves and Fedex that they wish to keep to themselves; additionally, billing information is sometimes used to verif certain information on a Fedex account, and it would therefore be unwise to disclose such information to any unauthorized individuals. Billing information and all related documentation is supposed to go to the original billed party (billed by Fedex).

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