I loved this post. I particularly liked the following quote about "best practices":
These ideas are often themselves questionable-best practice is usually whatever some admired company claims it did, regardless of whether that actually contributed to its success.
And then there is this too:
One of the most powerful contributors to management fundamentalism is the belief in-and search for-"magic bullets." Magic bullets are techniques or actions that appear to promise quick, painless and certain success. Many are based on copying what is believed to have worked in the past. Others are derived from techniques made popular by academics or gurus. What all have in common is strong face validity, based on stories of their use in practical circumstances. Indeed, many popular management books consist of nothing but examples of past successes, linked to magic bullet generalizations about what caused them.
Go read the whole thing.