Book Review: “A Good Talk: The Story and Skill of Conversation”

A stranger in an airplane sparked a conversation with me the other day. Rather than the usual awkward seatmate dialogue, we ended up having a good conversation.

He told me about his time in Iraq and playing craps in Vegas. I told him about my visit to Laos, where he would be stationed next. Although our half-hour exchange may have felt like little more than a way to pass time, we were actually discovering connections, establishing common ground, and taking on roles.

I didn’t realize this until about a week later, when I read A Good Talk: The Story and Skill of Conversation, former New Yorker editor Daniel Menaker’s latest book. In his seven-chapter discourse on conversation, Menaker explains the evolution, mechanics, and benefits of human conversation. His entertaining new read offers a fresh perspective on how and why conversations play significant roles in our lives.

Inside the Book

Menaker has a tendency to elaborate and digress. He shows this habit right from the beginning, with 22 pages of opening remarks.

In his wordy, amusing style, he speculates on the origin and evolution of conversation. He makes points about the essence of conversation by referring to various social science studies. You leave those opening remarks with a clearer sense of why conversation is hard to study, what makes it unique, and where it probably came from. You also feel like Menaker has talked to you, a theme that continues throughout the book.

Next, Menaker explores the history of conversation, from Socrates to talk shows. He goes on to break down the components of a conversation, using a long transcribed conversation between himself and an acquaintance as a case study.

Through Menaker’s long, bantering example, you learn about the structure of conversation. For example, most conversations come in five parts: Survey, Discovery, Risks, Roles, and the ending of the talk. Menaker describes each. You also learn different approaches to take while engaging in one. This is one of the more instructive parts of the book, but it’s embedded in a whole bunch of, well, talk.

In the fifth chapter of the book, Menaker answers some frequently asked questions on conversation. How do address boredom? What about people who suddenly insult you? What about email manners? There are some useful tips here. Chapter 6 describes the three qualities any good conversationalists must possess: Curiosity, humor, and impudence. You learn not only what they are, but how to use them.

The final chapter of the book describes how conversation benefits people emotionally and physically (oxytocin has a role here). Menaker also reflects on conversation’s political and social roles, concluding with insights on how conversations can change our lives.

My Thoughts

Because I’m reviewing this book from a business angle, let me issue a qualifier. It’s not for everyone. As a New Yorker fan, writer, and admirer of the craft of writing, I probably land on the bull’s eye of this book’s target audience. When I read Menaker’s digressions, I was also taking note of his often boundary-pushing writing style. I enjoyed his use of big words. As for his references to New York’s literary elite, I thought: I should learn who these people are.

If I’d been looking for cut-and-dried advice on how to be good at conversation, and I didn’t happen to be a literary wonk, this book would have annoyed me. But if you can relate to me, do bring A Good Talk on your vacation or on the plane. The writing flows, engages, and inspires. It made me more interested in any conversation, and made me want to have more good ones.

In a sense, the book is written like a conversation: You have to sift through the chatter to see the glint of gems. This was especially apparent in Chapters 3 and 4, which covered a painfully long conversation as a case study. I would have preferred that Menaker chunked out the conversation into short bits, then defined his points after each excerpt.

Still, if you aren’t turned off by written rambling, Menaker does offer a truly fresh perspective on conversations. His book helped me appreciate conversations as a form, not just a necessity.

I’ll conclude by saying that if you want straightforward tips, this isn’t your tome. But if you like good writing, fresh perspectives, and the New Yorker for that matter, pick this book up.

Disclosure: We received a free copy of this book.

Other recent stories

Put Down Your Laptop and OM a Little: Interview with Susan Piver

  Susan Piver is the author of several books including Quiet Mind: A Beginner’s Guide to Meditation and her latest,  How Not to Be Afraid of Your Own Life. I had the good fortune to take a brief meditation instruction from Piver at a recent… Read more

Peter Is Alive And Well

Business is just human nature with dollar signs. As such, there are some truths that remain constant and universal. The Peter Principle, Parkinson’s Law, and the 80/20 Rule have been around a long time with good reason. Human nature seems to be… Read more

How to Cope When Your Business Fails

With the current economic crisis, we are seeing businesses fail at a greater pace. Companies that have had past success records are downsizing at substantial rates, not to mention those that are completely closing their doors. Large companies… Read more

My First Job: What I Learned Picking Strawberries

by Lela Davidson My first job was picking strawberries in muddy fields in extreme northwest Washington state. If you’re thinking this is some cruel child labor, you may be correct, but it’s what we did. Not only was picking strawberries the… Read more

No Risk, No Reward

Twenty years from now you will be more disappointed by the things you didn’t do than by the ones you did do. So throw off the bowlines. Sail away from the safe harbor. Catch the trade winds in your sails. Explore. Dream. Discover. – Mark… Read more

It’s All Business

Hi, I’m Lela.  Ryan asked me to introduce myself, but I see he’s already pegged me to add some spice and humor to the site.  I’ll try to deliver.  According to Webster’s, a pundit is either a  learned man (ie. teacher), or a person who gives… Read more

Deep Thinkers Need Not Apply: How To Get Ahead In the Modern Business World

If you ever fall off the Sears Tower, just go real limp, because maybe you'll look like a dummy and people will try to catch you because, hey, free dummy. — Jack HandeyJack Handey, author of the popular deep thoughts, would have a tough time… Read more

Charlie Munger at USC

This writeup of Munger's speech is fantastic. Here are just a few snippets of wisdom from it. . In this world we have two kinds of knowledge. One is Planck knowledge, the people who really know. They've paid the dues, they have the… Read more

Business Morality: Markets are Relationships

O'Reilly Radar has an interesting post about business as morality. The beginning is ok, but I don't totally agree with Doc's notes about three systems of morality. I tend to believe that almost anything you do ends up being for… Read more

What Is The Purpose of Business?

Over at Recruiting.com there is a nice discussion about the purpose of business. Is it profits? Is it customers? Click over and leave your comments. I gave my $.02 on the… Read more

Hayek, Individualism and Business

I've got a new 4 minute audio post that is just some quick off the cuff stuff I thought about after reading some… Read more

Philosophy of Business: Marx’s Theory of Worker Alienation and What It Means For Managers

The audio for this is here.Let me begin by saying that I disagree with most of what Karl Marx wrote. His observations about work and the world as he knew it were very accurate, but the conclusions he drew from those observations were both… Read more

Profit As the Purpose of Business

Going back to the question "what is the purpose of business?", here is what Theodore Levitt had to say about… Read more

Philosophy of Business – What is the Purpose of Business?

The audioblog got me thinking more about what kind of content might be good in different formats. So I've decided to do a short "series" on philosophy and business. Today's installment (audio is here) will look at the question what… Read more