JPMorgan Chase will soon be rolling out a new card-less ATM system, allowing customers to withdraw cash from the bank’s automatic teller machines without the use of a debit card.
The change will involve upgrades to existing ATMs and new machines with the card-less technology.
Customers will be able to use their Chase smartphone apps to withdraw up to $3,000 during regular business hours. That’s quite a bit higher than existing ATM withdraw limits.
In another change, the new ATMs will allow many different denominations beyond the typical $20 bills.
The new method works through an app-provided code that customers will have to enter into the machines in lieu of the traditional debit card swiping.
Chase also plans to implement the same kind of near-field communications technology that powers wireless payment solutions like Apple Pay and Android Pay. The Chicago Tribune reports that the latter option will require a fingerprint and PIN number as well.
In a statement, Chase explained the move as a way to keep up with changing customer behavior, saying that many “routine transactions” are conducted through phones, the Web and ATMs, rather than in-person with tellers.
But spokesman Michael Fusco noted that actual tellers would still be on hand to help customers learn their way around the new technologies and facilitate other, more complex transactions that the machines will not be able to handle.
Other banks have already implemented the careless system in their ATMs, including BMO Harris Bank’s Mobile Cash system introduced last spring and available in its Arizona, Florida, Illinois, Indiana, Kansas, Missouri and Wisconsin machines. Wintrust Bank, based in the Chicago area, also embraced the cardless ATM technology.