Combat Excuses and Promote Accountability

I've been meaning to link to this post for awhile now, about combating excuses and promoting accountability. You can also read the more in-depth paper here. If you follow ideas about execution, nothing will really come as a surprise to you, but it is always good to review.

  • It is not trivial to establish goals & measurements in a way that gets people to do what you really want them to do. For example, most corporate engineering organizations (including software development) are measured on schedule achievement. What very often happens is that engineering management then becomes very reluctant to take on new tasks, because they want to be darn sure they will hit their goals–often, product improvements that should be fairly simple are never done, or take long periods of time, because there is no incentive to stretch in terms of deliverables.