Ford Sync 3 gets much needed improvements for iOS and Android

Ford SYNC 3

Ford Sync has received an iOS and Android upgrade that makes it far more useful for drivers.

The new upgrade, available in the Ford Sync 3, allows drivers to take advantage of voice prompts to start phone calls, set GPS systems, or play their favorite music.

Ford unveiled the new system at CES on Monday and announced that it is now easier than ever to sync with your Google Android or Apple iOS based operating system.

Drivers with iPhones will be able to access to maps, messages, music and other phone features through Siri voice control or the car’s touch screen. Android users can take advantage of Google voice search, Google Maps, and Google Play Music.

The upgrade is a much-needed boost for Ford Sync, which debuted in 2007 but failed to impress drivers who found it difficult to navigate. Sync has been considered a large reason that Ford’s customer satisfaction scores took a sharp hit in recent years.

Sync was originally operating with help from a Microsoft created platform that didn’t interact well with iOS and Android phones. Last year Ford got rid of Microsoft and chose BlackBerry as its new software partner.

Next up for Sync is a new system for AAA members, and a platform from Concur that will allow employees to track their travel mileage and download it directly to a Concur expense report.

Sync is also looking forward to apps that will allow drivers to use their smartphones to remote start their cars, unlock doors, check fuel level or locate a parked vehicle.

The Sync 3 upgrade will debut later this year for Ford’s 2017 models. Owners of 2016 vehicles equipped with Sync 3 will be given the option to upgrade by the end of the year.