Researchers from Ohio State’s Fisher College of Business studied hundreds of decisions in marketing, purchasing, product development, human resources and manufacturing and found that “[Decision making] tactics prone to fail were used in two out of every three decisions.”

Why do so many managers fail to notice? Because very few organizations keep track of when their assessments prove accurate and when they don’t.

In fact, despite all the computer power and data warehousing in a modern enterprise, less than one out of ten American organizations tracks the quality of their thinking.

You would think organizations would be keeping and sharing information on how successful decisions were made – in order to replicate them – and how bad decisions were arrived at – in order to learn from their mistakes, but they don’t!

Even those who tout six sigma don’t six sigma their decision making processes!