It’s Not My Fault

Tom Peters has a great post about one of the major problems in the business world today.

My raw emotions erupted because of one sentence I had just read in USA Today:

"I do not accept personal responsibility for what happened."-Patricia Dunn, former Chairman, Hewlett-Packard, sworn testimony before the United States House of Representatives on 28 September 2006.

Sometimes I think people see career management as the discipline of never accepting responsibility for any problem.

  • I don’t know how we got to this place where personal responsibility is slipping from our vocabulary; however, I sense that we began sliding down the slippery slope sometime during the LBJ administration. Since the mid-’60s, words such as entitlement and shareholder earnings have been pushing asside personal responsibility (accountability) and customer service.

  • Shall I believe you? Mm… yes.