McDonald’s Is Trying Table Service In An Attempt To Turn Around Sales

McDonalds Table Service in the United States

Fast food giant McDonald’s is attempting to turn around slowing sales numbers by introducing table service. The personalized service is being tested as several McDonald’s locations around the U.S.

The program works by allowing customers to order food at a touchscreen kiosk and then wait at a table for their food.

A McDonald’s employee grabs the customers order and brings it to their table.

The fast food provider has already seen success with the program in Australia, Germany and France, and now the company is testing it out at 50 locations in the U.S.

In a statement, the company said it is “significantly investing in … restaurants to create an exciting new environment and improve the customer experience.”

McDonald’s in the United States is also allowing customers to┬ápersonalize their order by adding different kinds of cheese, buns and toppings including guacamole, jalapenos and grilled mushrooms.

McDonald’s is currently facing increased competition from the likes of Shake Shake, Five Guys Burgers and Fries, and Chipotle, all which offer fresh food with a more personalized customer experience.

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McDonald’s CEO Steve Easterbook has promised to turn around the company by experimenting with new sandwiches and new ways to do business. Since taking over the CEO role in January, Easterbook has been delivering on that promise. The company’s next big menu addition? Kale in 2016.

Written by Peter Mondrose

Peter Mondrose

Peter Mondrose is the Editor-In-Chief at BusinessPundit. He received his degree in Economics in 1998 and a second degree in Journalism in 2004. He has served as a financial adviser, market trader, and freelance journalist for the last 11 years. When he's not investigating market conditions and reporting on workplace news, he can be found traveling with his wife, dog, and laptop. He can be reached at