Comments on: NUTRO Dog Food Issue Dates Mars’ PR Approach

By: John

John — Tue, 16 Mar 2010 03:20:16 +0000

I have been feeding my dogs, Chrissy and Al, Staffordshire Terriers, Dick Van Patton for years. The Allergy Lamb and brown rice formula, and their beef roll. Chrissy has started gaining ALOT of weight lately, so I decided to try something new on her, Al is fine. Got a bag of Evo diet, (I used to feed them only Evo Red Meat, but at 90 bucks a bag, it got too expensive, GREAT food however, no affilaition), anyway, just today, with the Evo dry food, I got three can of the Nutro Chicken and rice weight management formula to mix in for Chrissy, and decided to check the web before feeding her. Thank God I did!
The Nutro is going back to Centinella Feed tommorrow!
And as I read along, I recalled reading somewhere a couple of years ago that Nutro was a great Co., w/ an outstanding rep., but then Mars “Acquired” them, and they became another “McDonalds for pets”, like Iams and many other who began with integrity, but were bought out by greedy Co’s banking on the rep. who then changed the ingrediants to include primarily cheap chinese crap, rice meal and the like, shipped here by the Mega-Ton on enormous tankers.
Our pets are our children. And anyone who see’s it differant has no business making and selling us food for them. It’s tough knowing who to trust, and for its many ill’s, I thank god for the internet when it comes to us reaching each other and sounding these compassionate alarms. I say if the business is really, really big and diversified, then chances are its not too good. Seems like these days, in all things, only the little guys can be trusted. JMHO.
John L.
Santa Monica, Ca.

By: Judy West

Judy West — Thu, 14 Jan 2010 02:40:33 +0000

Tracy: Your story is exactly like mine. My dog, Max, went from a normal check-up to 10 days later having a diagnosis of hemangiosarcoma or posioning. We had to put him to sleep.
He ate mostly Nutro Lamb and Rice wet food along with other high quality foods for variety.I, too, believe that there is no coincidence here.

By: Tracy

Tracy — Wed, 13 Jan 2010 23:33:54 +0000

I have no idea what to believe. I found this chat after coming back from the vet’s office. Emma one of our mix breed dogs who was 9 years old died in August of Hemangiosarcoma. Riley our other mixed breed dog of almost 10 (he is actually the same age as Emma was) was just diagnosed with the same disease this afternoon. These dogs were not blood related. The only common link is Nutro Lamb and Rice that they have both been on their entire lives. Never had cheap treats, rawhides, etc. Hard to think that this is coincidence.

By: corby

corby — Mon, 13 Jul 2009 00:25:34 +0000

We started buying Nutro large breed puppy formula when our Newfoundland arrived. She is now 6 months old and has started vomiting bile from time to time. Our 10 year old lab and 2 year old pom have to be chased out of the puppies dish and now all 3 have the same problem. With this much discussion it would seem foolish to continue feeding the Nutro product. Mabey the product is safe but the result if it isnt is to terrible to take the risc. I just purchased a bag today. I hope the store will accept a return.

By: Richard

Richard — Sun, 05 Jul 2009 19:01:19 +0000

I have read alot of these commits, i can see many pet owners
are worried about their pets which are like family members to most. But getting important information from a chat room is not really reliable, because people can say what ever they what with out prove. Sometime is best for one to look into a problem and find the right answer.

Just because a company had a problem with one of their product, does not mean that a company is not concern about their consumers. One thing we know is that when the company notice a problem with their product, all the effected products were recalled. This shows me a business that is concern about their consumer as well as the pets that use their product. Mistakes happen, and how we react is what counts. What a person says on a chat room can make or break a business. So we must be careful of what we say and how we express ourselves. And remember that some people would say negative thing about a company, so that people stop buying one brand and change to another.

I thank everyone for their time

By: lesliek

lesliek — Fri, 19 Jun 2009 00:30:57 +0000

Complaints are over 900 now on http://www.consumeraffairs . If anyone has checked twitter,all the Nutro reps do is post smileys. Have a rainbow day ! is their common tweet. Sorry but rainbows don’t help poisoned animals. I’d rather see them spend the $ on quality ingredients & processing & testing. A better cs dept wouldn’t hurt either.

By: Louie

Louie — Wed, 17 Jun 2009 17:36:07 +0000

Here’s what is wrong:

Wall Street has the SEC, and the pet food industry has the FDA.

Sounds right to me.

By: Petlover in NE

Petlover in NE — Wed, 17 Jun 2009 16:53:16 +0000

Since pet owners want real data I guess it is us petowners who have to chase it down..or test our own recalled food… wonder Monica has to say about that real data now… Glad Nutro let this 2100ppm zinc cat food on the shelves for 6months…real good QC huh Monica???

By: Rocky

Rocky — Wed, 17 Jun 2009 10:53:07 +0000

PFPSA, recently tested the Nutro recall food and found the zinc level to be 2100 ppm.

PFPSA is the group that found high zinc in Nutro dog food in 2008, but was ignored by Nutro and FDA.

Why pet owners must do the job of both Nutro and the FDA job is beyond me.

http://www.pfpsa.org/news.html

By: LoveAnimals

LoveAnimals — Tue, 02 Jun 2009 14:37:21 +0000

“Pet owners want real data, but pet food companies treat them like MORONS.”…….ain’t that the truth, Mary!

I guess I’ll never understand why a company who makes food for animals & claims to care about their health & welfare can blow off 800 or so posts on the internet about sick or dead pets.

I’d like to know how many calls have been logged in at Nutro’s customer service (they need another name because it’s certainly not a service to their customers)……on their little written script, they are to say “you are the first complaint we’ve had about Nutro pet food”. GMAFB! This has gone on for years. Just how stupid do you think pet parents are?

Guess you’re finding that out, huh?