Taking Responsibility – A Proven Business Strategy

I wrote last week about my own mistake, and now I find this study, which implies that I should keep owning up to my mistakes if I want to be successful.

Supposedly, love means never having to say you're sorry — but a new study suggests that attitude won't fly in the business world.

Researchers found that people who are wronged in a business transaction may be more likely to say they would reconcile if the offender offers a sincere apology — particularly if the offender takes personal blame for the misdeed.

The irony here is that when you make it to some high level of politics or business, you are taught to always vehemently deny charges against you because that will make some people believe you. The guys at Enron, Tyco, Worldcom, Global Crossing, etc. should have owned up to their mistakes. That may have given them a chance to have some kind of career in the future.