Comments on: The Innovator’s Dilemma, Ten Years Later http://www.businesspundit.com/the-innovators-dilemma-ten-years-later/ Entrepreneurship, Startup Companies and Business Philosophy Fri, 20 Nov 2009 20:31:15 -0600 http://wordpress.org/?v=2.8.5 hourly 1 By: Rob http://www.businesspundit.com/the-innovators-dilemma-ten-years-later/comment-page-1/#comment-2382 Rob Tue, 19 Jun 2007 00:45:31 +0000 http://www.businesspundit.com.php5-6.websitetestlink.com/?p=3206#comment-2382 Good point, and one that's worthy of a whole post in and of itself. Businesses should listen to what customers mean, not just what they say. Good point, and one that’s worthy of a whole post in and of itself. Businesses should listen to what customers mean, not just what they say.

]]> By: laurence haughton http://www.businesspundit.com/the-innovators-dilemma-ten-years-later/comment-page-1/#comment-2381 laurence haughton Mon, 18 Jun 2007 20:48:01 +0000 http://www.businesspundit.com.php5-6.websitetestlink.com/?p=3206#comment-2381 Oh... okay. But wasn't HF being awfully literal? If he had heard what people meant (not just what they said) wouldn't he understand that they just wanted to "get where they are going faster?" Oh… okay. But wasn’t HF being awfully literal? If he had heard what people meant (not just what they said) wouldn’t he understand that they just wanted to “get where they are going faster?”

]]> By: david foster http://www.businesspundit.com/the-innovators-dilemma-ten-years-later/comment-page-1/#comment-2380 david foster Mon, 18 Jun 2007 19:36:41 +0000 http://www.businesspundit.com.php5-6.websitetestlink.com/?p=3206#comment-2380 The review I tried to link above is here: <a href="http://photonplaza.blogspot.com/2004_05_23_photonplaza_archive.html#108532440003804590" rel="nofollow">http://photonplaza.blogspot.com/2004_05_23_photonplaza_archive.html#108532440003804590</a> The review I tried to link above is here:
http://photonplaza.blogspot.com/2004_05_23_photonplaza_archive.html#108532440003804590

]]> By: Rob http://www.businesspundit.com/the-innovators-dilemma-ten-years-later/comment-page-1/#comment-2379 Rob Mon, 18 Jun 2007 16:06:19 +0000 http://www.businesspundit.com.php5-6.websitetestlink.com/?p=3206#comment-2379 Laurence, I haven't read the book in a long time, but I'll try to clarify what (I think) Clayton's point was. By listening to current customers and using them to drive business decisions, companies can miss the kind of "out of left field" innovation - the kinds of radical new inventions that customers never thought of. It's summed up by Henry Ford's comment that, if he had listened to customers, they would have said they wanted faster horses. Laurence,
I haven’t read the book in a long time, but I’ll try to clarify what (I think) Clayton’s point was. By listening to current customers and using them to drive business decisions, companies can miss the kind of “out of left field” innovation – the kinds of radical new inventions that customers never thought of.

It’s summed up by Henry Ford’s comment that, if he had listened to customers, they would have said they wanted faster horses.

]]> By: laurence haughton http://www.businesspundit.com/the-innovators-dilemma-ten-years-later/comment-page-1/#comment-2378 laurence haughton Mon, 18 Jun 2007 15:58:51 +0000 http://www.businesspundit.com.php5-6.websitetestlink.com/?p=3206#comment-2378 I can't believe that "good managers often miss innovation opportunities because they are so busy listening to their customers." Business doesn't listen to customers all that much and when they do they seldom hear what's being said. Managers undoubtedly miss opportunities but being too busy listening to customers... I find that impossible to believe. I can’t believe that “good managers often miss innovation opportunities because they are so busy listening to their customers.” Business doesn’t listen to customers all that much and when they do they seldom hear what’s being said. Managers undoubtedly miss opportunities but being too busy listening to customers… I find that impossible to believe.

]]> By: david foster http://www.businesspundit.com/the-innovators-dilemma-ten-years-later/comment-page-1/#comment-2377 david foster Mon, 18 Jun 2007 15:25:10 +0000 http://www.businesspundit.com.php5-6.websitetestlink.com/?p=3206#comment-2377 I have a review of the book <a href="http://photonplaza.blogspot.com/2004_05_23_photonplaza_archive.html#108532440003804590" rel="nofollow">here</a>. I have a review of the book here.

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