Uber is testing a 2 minute window before it starts charging for rides

Uber wait and see window

Uber currently gives customers in most cities a full five minutes before they start charging for service. However, the ride-hailing service is now testing a two minute wait time in certain locations.

If a driver in the company’s test locations must wait more than two minutes for a passenger to show up at their selected pickup location, the company will begin to charge them.

That means if you show up for your ride seven minutes late you will be charged five minutes extra for your ride.

Drivers under the new time restraints will still required to wait five minutes before they can charge customers a no-show fee.

Uber is also charging a cancellation fee if a customer cancels a pickup two minutes after a request. That grace period was also previously five minutes. Those fees can range from $5 to $10 depending on the city.

The pilot program is taking place in Phoenix, Dallas, New Jersey and New York City.

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“Drivers’ time is valuable, and while we expect riders to request a ride only once they’re ready, we know that waiting for a rider at their pickup location can be frustrating,” the company said in a statement.

Uber competitor Lyft is still offering a five minute wait-and-see policy.

Written by Franklin Simmons

Franklin Simmons

Franklin Simmons is BusinessPundit's Tech Editor. His life is consumed with a love of augmented reality, mobility, and emerging technology. He extensively covers all areas of technology, including the computing, automotive, and healthcare sectors.