Volkswagen said Monday announced a program to give customers $500 Visa gift cards and a $500 credit that can be used to purchase a new or used vehicle at VW dealerships.
On Tuesday dozens of customers spoke out against the company’s plan, demanding a buyback program for their vehicles.
“I don’t want their $500,” said Steve Szabo, who bought his car last July, told CNN Money. “They can keep their gratuities and buy this 2015 VW Golf TDI back, and I will take my hard earned money elsewhere.”
VW’s diesel cars promised exceptional fuel efficiency and now many owners feel trapped. Those who want to get rid of their environmentally unsound vehicles fear they won’t be able to sell them because of emissions problems.
Others feel cheated by the company after it promised that the vehicles were better for the environment than traditional gas engines from other manufacturers.
Volkswagen officials have remained quiet about potential buyback details. The company says it is focused on finding a fix for the diesel engines.
In some instances a simple fix to stop emissions cheating will be software-enabled, while other times it will be focused on major hardware upgrades. In any case, the vehicles will not perform at the same high efficiency standards with the same power they once demanded.
Regardless of which plans Volkswagen settles on, it is apparently from dozens of accounts that customers are not happy and want major changes to occur immediately.