Our Current Pick For The Best Business VoIP Service:
We have chosen Nextiva as the best business class VoIP provider because in our analysis it was built from the ground up with small usinesses in mind. In addition, Nextiva has recently been awarded Best Business Class VoIP Provider, Best Customer Support, 2009 Product of the Year by various trade publications.
If you are looking for business class service at an affordable price, you can’t be Nextiva.
Whether you are a new small business looking for the most cost effective VoIP service for your startup, or an established business looking for the very best, BusinessPundit offers information and reviews to help you select the best Internet Phone VoIP options for your company.
In our view, these are the highest quality VoIP services that are available for business use.
One of the best known companies for providing Voip service is Vonage, and that is in part due to their aggressive marketing tactics, and their competitive residential phone service pricing.
Thankfully, they are also competitive with their business Voip pricing, and include a few plans that would suit most small business needs.
Each plan comes with the default set of calling features that we expect from Voip services today, including call waiting, caller ID, call forwarding and voicemail, but unlike most other providers, Vonage allows you to, by using one of their portable phone adaptors, connect to Vonage from anywhere, allowing you to keep your local number while traveling.
They are also one of the few services that have a pool of toll free numbers, which start at only $4.99 per month, and include one hundred incoming talk minutes.
With business plans starting at only $39.99 per month, this is definitely one of the top companies to look at when considering a small business Voip option.
Features: Call Waiting, Caller ID, Call Forwarding, Voicemail
Added Benefits: Keep your number, portable phone adaptor for travelers, real time billing
Business Add-ons: Toll Free number for $4.99 per month, 100 incoming minutes included.
Additional lines: $12.99 per month.
Small Business Premium Unlimited Plan
- Unlimited local and long distance to anywhere in the USA, Canada and Puerto Rico
- Free long distance to France, United Kingdom and Italy
- Free dedicated fax line.
Small Business Basic 1500 Minutes Plan
- 1500 minutes of local and long distance to anywhere in the USA, Canada and Puerto Rico
- Free dedicated fax line.
- 3.9 cents per minute after the first 1500 minutes.
Most people know of Skype, but it hasn’t made much headway in the office space, but they are quickly changing that with the most reasonable costs of any Voip service on the planet.
Owned by eBay, you can be assured that this service is also going to be around in the next five or ten years, unlike some of their competitors.
Skype also has a diverse feature set that could be a great companion to the modern small business including features like Skype on mobile devices like certain cell phones, and advanced conference and video conferencing from computers.
They are also an instant messaging service, and as such, Skype is a powerful piece of software and a great Voip service. For a company looking to manage staff members, Skype has provided a business control panel which gives a great overview of all of the accounts under a company, and their status, a powerful feature that most competitors lack.
With plans starting at only $2.95 per line of unlimited local and long distance outbound calling, it is very economical. One caveat though with Skype is that Skype In, the service that handles inbound calls is separate from the outbound service, meaning that if you want people to contact you using Skype, you have to sign up for the Skype In service, but purchasing a number is only $30 per year if you are subscribed to one of their outbound subscriptions.
Conference calling, Video Conferencing, Instant Messaging, Skype on Mobile Device Support, Voicemail, Call forwarding, SMS
Business Control Panel allows you to see all of the accounts in the company, how much money they have used, and if they are allowed to do outgoing or incoming calls.
Unlimited US & Canada
- $2.95 per month
- Unlimited local and long distance outbound calling to anywhere in the USA and Canada.
- $9.95 per month
- Unlimited calling to 34 countries worldwide
Special Note: $30 per year to receive calls with a Skype In number with subscription purchase.
Speakeasy is well known for their broadband tests, but not so much for their Voip service, but I think with the advanced small business options they provide, that will soon change.
Speakeasy includes the normal set of features we expect from such services, but they also allow you to share long distance minutes with everyone in the company, extension dialing, simultaneous ring of multiple numbers or extensions, teleworker features and anonymous call dialing to filter out those call centers attempting to bother employees.
Speakeasy have plans starting at only $19.95 per month for unlimited local calling, but their rates for national and international long distance don’t compare well with the other providers listed. They definitely are focusing in on business services though, and the extensions feature alone might make them worth looking at if that is something your business requires.
Voicemail, call forwarding, call transfer, call hold, call waiting, voicemail as e-mail, web based user portal
Share long distance minutes company wide, extension dialing, anonymous call rejection, simultaneous ring, remote office, teleworker
- $19.95 per month for unlimited local calling
- Additional plans for National and International Long Distance Required
- $29.95 per month
- Unlimited local and national long distance calling
- Low cost per minute rate on international calls
Lingo, which used to be known as Primus, has to be one of the most expensive on this list, but they were chosen by Wired Magazine as an Editor’s Pick for Voip. Their business packages include the standard set of twenty calling features like call forwarding, three way calling and voicemail.
Some of the added benefits that small business owners might enjoy is the free second phone line, free first month, and an office assistant program which integrates with your Microsoft Outlook and Internet Explorer information.
Their least expensive plan starts at $39.95 per month and only includes 500 minutes of local and long distance calling to the US, Canada and Puerto Rico.
With Wired Magazine giving them a thumbs up on their domestic sound quality, and quick support, I had to include them in this list in hopes that they will provide a similar or better experience to business users.
Standard set of 20 calling features that include voicemail, call forwarding, and three way calling
Free second phone line, free first month, office assistant program to integrate Microsoft Outlook and Internet Explorer information.
Business Value Plan
- $39.95 per month
- 500 minutes of calling to the US, Canada and Puerto Rico
Business Plus Plan
- $49.95 per month
- 2000 minutes of call time in the USA, and 22 countries.
Business Premium Plan
- $79.95 per month
- Unlimited calling in the USA and to 25 countries