Category: Business

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  • Row Row Your Boat… With A Little Management Theory

    Can management theory help win a boat race? At Cambridge University, one coach thinks it can. As in any company, the members of the boat club are torn between competition and co-operation. Colleagues vie with each other for preferment, yet must collaborate closely to fend off competition from without. To win a seat in the […]

  • Business and Bullshit

    Is bullshit bad for business? On the surface, it seems like the answer should be yes, but I recently read Harry Frankfurt’s On Bullshit and I have to admit – I’m having second thoughts. Frankfurt contrasts bullshit with lying. Liars know the truth, but tell you something else. Bullshitters don’t care about whether or not […]

  • The Curse of Knowledge – Why Communication at Work Is Sometimes Difficult

    Once you know something, it's difficult to imagine what it is like to not know it. It's called the "curse of knowledge," and it is the root of many different workplace problems. It affects communication between employees and with customers, and it can cause all your good intentioned new products to fail. It's why designing […]

  • How To Network: For Introverts

    I have a problem. I’m an introvert. I’m not shy. I’m not afraid of being in public. But I am horrible at chit-chat and gossip. If I spend an evening at a social function with people I don’t know or don’t like, I get home and feel like I’ve spent all day at the ocean. […]

  • Are Drug Companies Evil When They Lose Money Too?

    I recently read an article about the health costs of wealth inequality, and I have to admit I am stumped. I think I am in the minority that assumes it is expensive to increase life expectancey. Arguments about health care always seem to include several assumptions that never get questioned. For instance: That people are […]

  • The Introvert’s Path To Success: Learn To Act Like An Extrovert

    I have written about my introversion several times in the past. I struggle with it, especially since I moved out of engineering and into the business side of the world. I've learned to live in an extroverted world and have even been called a "closet extrovert" because if someone brings up business as a topic […]

  • The Useless Mindset of Spilled Milk Management

    "Don't cry over spilled milk." That's what they say. I'm not sure exactly who "they" are, but they must not be American managers, because in my experience, crying over spilled milk is common among managers in this country. You've seen it happen. Things are moving along just fine on a project when all of the […]

  • Fire Someone Today

    A couple of months ago, Bob Pritchett sent me an email that he was coming to Louisville for a conference, so we decided to meet for breakfast. Bob is an entrepreneur and wrote the book Fire Someone Today. He runs a blog by the same name. Bob gave me a copy of his book, and […]